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Five years ago, Covid-19 largely brought business travel to a halt. Now companies are getting their employees back in the air, and carriers are reinventing themselves to appeal to post-pandemic fliers ...

There is an interesting secret within the biggest trend in service delivery in an effort to compete globally in volatile times. As global enterprises move toward global process standardization, many ...

There are best practices, standard operating procedures and several types of processes in the business world. Processes help maintain order and provide guidelines for a smooth workflow. They are what ...

I flew 22+ hours in Turkish Airlines' business class and stopped at its Istanbul airport lounge. The food on my flights and in the airport lounge really blew me away. I had a great experience and ...