Invesco Mortgage Capital Inc. IVR is scheduled to report second-quarter 2023 results on Aug 3, after market close. The company’s quarterly earnings are expected to have declined year over year. In the ...

Research on "silent abandonment" shows how damaging uncertainty around patience and drop-offs can be; if silence appears at the wrong moment, customers simply leave and the organization often does not ...

I have a hate relationship with IVRs. I hate the inevitably patronising tone of the voice, the layouts, the fact that many of them have been designed by people who think they have brains the size of ...

Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and your bottom line. Smart IVR refers to Interactive Voice Response (IVR) ...

IVR Technology Group and Fundtech have formed a partnership that expands the functionality of IVR Technology Group’s Pay-by-Phone virtual terminal, the companies announced July 9. As a result, ...

TimesofMoney, the digital payments service provider from BCCL (the Times of India group), has applied to the Reserve Bank Of India (RBI) for a Payment Service Provider license. Avijit Nanda, President ...

Muscat – Sohar International, Oman’s Best Bank, is proud to announce the revamp of its Interactive Voice Response (IVR) systems within the call center. This enhancement is part of the bank’s ongoing ...

The Reserve Bank of India, in a notification issued yesterday, has reiterated its stand that an additional factor of authentication (sometimes referred to as the CVV2) is compulsory in case of all ...