LogMeIn, a company that specialises in remote support technology, is currently demonstrating its support for the Android platform at Mobile World Congress. Rescue+Mobile for Android allows IT support ...

If you are in IT, you know that support is a 24 x 7 proposition. I hate the thought of having to go into the office at 2 a.m. when a problem arises – especially if it’s a simple issue that I can ...

If you're like most of us here at Lifehacker, you have a thankless second job as tech support for friends and family. And you know how utterly frustrating it can be to troubleshoot or fix a problem ...

Barcelona Spain and Woburn, MA (GLOBE NEWSWIRE) - MOBILE WORLD CONGRESS -- Mobile operators, device manufacturers, and IT helpdesks can now remotely diagnose and troubleshoot Android smartphones and ...

LONDON AND WOBURN, Mass., May 3, 2011 (GLOBE NEWSWIRE) -- LogMeIn (Nasdaq:LOGM) announced that BSkyB (Sky), the UK's premier public satellite broadcasting company, has selected LogMeIn Rescue, LogMeIn ...

WOBURN, Mass. and SYDNEY, Australia, Oct. 28, 2010 (GLOBE NEWSWIRE) -- LogMeIn Inc., (Nasdaq:LOGM), today announced that Telstra has selected LogMeIn Rescue to provide remote support to its broadband ...

LogMeIn has launched an app on Google Play which allows instant remote technical support for Android devices. With devices becoming increasingly complex and feature-rich, the potential for end-users ...

Support for Intel (News - Alert) Remote PC Assist Technology (RPAT) is now available as a standard feature in the LogMeIn Pro2 remote access solution. In addition, an RPAT add-on for LogMeIn (News - ...

The phone rings, and your angry CEO is calling from the airport. He's upset because his e-mail doesn't work and he needs to get some messages out for an important deal. You quickly check his user and ...

Trying to communicate an issue or problem with a web application over the phone can be a trying experience for both the consumer and the IT support rep. If a user isn’t tech-savvy, it can be difficult ...