For much of the past year, Salesforce has been one of the loudest corporate advocates of generative artificial intelligence, ...

Salesforce is cutting jobs and reducing its reliance on large language models due to trust issues in generative AI, shifting ...

Salesforce is a big, complex set of services, which has been augmented via acquisition with several other big complex services, including MuleSoft, Tableau and Slack, three companies the CRM giant ...

As we approach Salesforce Inc.’s highly anticipated Dreamforce event, it’s clear that the company is positioned at the forefront of the enterprise artificial intelligence revolution. Generative AI is ...

NOW's AI-led workflow platform, large-deal momentum and faster growth give it an edge over CRM despite a richer valuation.

Salesforce has announced a swathe of updates to its Service Cloud, which it believes will help companies connect their customer service operations - from DevOps teams, through the contact center, all ...

Salesforce moves agentic AI deeper into marketing, aiming to turn website engagement into autonomous pipeline generation.

Salesforce on Wednesday announced Salesforce Learning Paths, a new feature that integrates personalized learning content directly into employees' daily workflows on the Salesforce platform. ZDNET ...

While Salesforce made a big splash yesterday with the announcement that it’s buying Slack for $27.7 billion, it’s not the only thing going on for the CRM giant this week. In fact, Dreamforce, the ...

Customer relationship management software leader Salesforce ($CRM) is stumbling toward the end of 2025, down roughly 20% and ...

SAN FRANCISCO, Dec. 2, 2020 /PRNewswire/ -- Salesforce [NYSE: CRM], the global leader in CRM, today introduced Einstein Automate – an end-to-end workflow automation solution that empowers people and ...