While it's a bit spartan for non-IT professionals, ManageEngine is nevertheless a robust help desk platform that can power an ITSM process for businesses of almost any size at a fair price. Since our ...

ManageEngine ServiceDesk Plus vs. Freshservice: Help Desk Leaders Face Off Keeping employees happy and engaged during a pandemic is difficult, but an effective help desk can be a key part of the ...

AUSTIN, Texas--(BUSINESS WIRE)--ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT management solutions, today announced that ServiceDesk Plus, its flagship AI-driven ...

ManageEngine ServiceDesk Plus offers great features and an improved UI for businesses with large IT departments. Why you can trust TechRadar We spend hours testing every product or service we review, ...

With enterprises looking to achieve cost savings as their top priority in managing their IT systems, the IT help desk market is getting commoditized very fast, leaving little room for any disruptive ...

An advanced persistent threat (APT) group that had been exploiting a flaw in the Zoho ManageEngine ADSelfService Plus software has pivoted to leveraging a different vulnerability in another Zoho ...

The FBI and the Department of Homeland Security's Cybersecurity and Infrastructure Security Agency (CISA) are warning about the 'active exploitation' of a bug in Zoho ManageEngine ServiceDesk Plus ...

Proof-of-concept exploit code is now available for a remote code execution (RCE) vulnerability in multiple Zoho ManageEngine products. This pre-authentication RCE flaw is tracked as CVE-2022-47966 and ...

ManageEngine ServiceDesk Plus also comes in a managed service provider version, with a perpetual license format that'll run you $1,445 for the first two tiers and $2,545 for the Enterprise tier. Some ...

While it's a bit spartan for non-IT professionals, ManageEngine is nevertheless a robust help desk platform that can power an ITSM process for businesses of almost any size at a fair price. Since our ...